1. Click on the Voucher code link received on email or SMS.
2. Enter the details i.e. - Name, Mobile number and email ID.
3. Enter the OTP received on the Mobile number.
4. You will receive the card details i.e. Card number, CVV and expiry date.
5. The Pine Perks Rupay E-Gift Cards can be redeemed at select websites which accept RuPay instruments.
6. Refer the link below for the merchant Categories where Rupay E-Gift Cards cannot be redeemed. https://www.pineperks.in/termsConditions
7. This E-Gift Card can be used only on online transactions.
8. Rupay cards which is Restricted Mainly for Utility Bill payment, Grocery Supermarket, Fuel station, Mobile Recharge and other minor MCC.

Pine Perks Rupay Gift Ecard Terms and conditions

The following terms and conditions are applicable to the Purchaser upon purchase of the Pine Perks Rupay Gift ECard through Pine Labs:

1. 1. All Pine Perks Rupay Gift E-Card shall be valid for 2 years from date of issue and shall remain valid till the date mentioned on the face of the Pine Perks Rupay Gift E-Card. The validity of the Pine Perks Rupay Gift E-Card may be extended, or a replacement card may be issued on expiry, upon request from the Purchaser or the Cardholder subject to applicable fees and at the sole discretion of Pine Labs.
2. The Pine Perks Rupay Gift E-Cards can be redeemed at any of the websites which accept RuPay instruments as and by way of payment or can be registered on the Pine Perks mobile application or website and then used to buy e-gift vouchers of various brands available on the app or website.
3. Under no circumstances whatsoever, is the return or cancellation of Pine Perks Rupay Gift E-Cards permitted once the same have been generated and delivered to the Purchaser.
4. The Pine Perks Rupay Gift E-Cards cannot be reloaded, resold, transferred for value or redeemed/exchanged for its value in cash by the Cardholder. Cash withdrawal facility is not available on Pine Perks Rupay Gift E-Card.
5. If the Cardholder information provided by the Purchaser or the Cardholder is found to be incorrect, the Pine Perks Rupay Gift E-Card in question is liable to be cancelled and the entire amount forfeited, and no claims in respect thereof will be entertained by Pine Labs.
6. The Purchaser shall indemnify, defend and hold harmless Pine Labs from and against any and all third party liability, losses, costs and expenses (including reasonable attorneys’ fees) relating to or arising out of the breach of these terms and conditions, the negligence or wilful misconduct or fraud by the Purchaser, or its employees or agents.
7. PINE LABS DOES NOT MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PINE PERKS RUPAY GIFT E-CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, THE PURCHASER AND THE CARDHOLDER’S SOLE REMEDY WILL BE THE REPLACEMENT OF SUCH GIFT CARD.
8. All fees, surcharges, goods and applicable taxes with respect to Pine Perks Rupay Gift E-Card shall be borne by the Purchaser or the Cardholder. Pine Labs shall have no liability towards the same. There may be surcharge applicable on certain card transactions. In such an event, the same will be deducted from the card balance available in the Pine Perks Rupay Gift E-Card at the time of transaction. In case the card balance is not enough to provide for the surcharge the transaction shall be declined.
9. No request for change in mobile number linked to a card will be entertained once the card has been issued and activated. Any change of Cardholder credentials like e-mail if provided will have to be communicated by the Purchaser only. The Card Holder cannot request for any changes directly. Cardholders can check the available balance of cards by logging in on the Pine Perks Website (www.pineperks.in) and Pine Perks Mobile App.
10. Pine Labs may, from time to time issue certain special categories of e-gift cards, which can be accepted only at specific merchant categories. Such special category e-gift cards shall be governed by the terms and conditions set out here.
11. Any dispute in relation to the Pine Perks Rupay Gift E-Cards shall be referred to Pine Labs Pvt. Ltd. and the decision of Pine Labs shall be final in this regard. Any disputes and claims in relation to the Pine Perks RuPay Gift Cards shall be subject to the laws of India and the jurisdiction of the courts at New Delhi.
12. The Digital variant can be used online only.
13. Denominations range is Rs.50/- – Rs.10000/-
14. The OTP will be valid for 15 min 
15. Incorrect OTP entered 3 consecutive times will lead to blocking of the mobile number for next 30 min.
16. In case OTP resent option is attempted more than 5 times, the mobile number is blocked for next 30 min.
17. In case the URL is tampered, the IP address will be blocked for 24 hours
18. Name & Mobile number is mandatory.
19. The Digital voucher is in the form of URL and can be viewed by entering the OTP received on the registered mobile number of the user provided at the time of issuance.
20. Corporates can choose to either have card URL’s sent directly to the recipient’s mobile number or to have it sent to one email address in a password protected Excel. Password will be auto fired to this email address.
21. The card can be added to “My Card” in Pine Perks App
22. Balance can be checked using the short code  SMS “PERKSBAL< SPACE>Last 4 digits of card number” to 575758
23. No option to set or reset PIN as the Digital cards can be used online only and the OTP for the online transaction will be sent to the registered mobile number. 
24. There is no option to save the Digital card in the form of PDF, user can add to Pine Perks App, take screen shot or click the URL. Each time the URL is clicked upon, OTP will be fired to the registered number. 
25. To unzip password protected file one must have 7.zip install on their system.